Frequently Asked Questions
The following FAQ’s are a collection of the most common questions we get from our customers.  If you have any questions not covered in this section or elsewhere on our website, please contact us.  We will be more than happy to help you.

What size and how many Hauraki Fenders do I require?

As a guide, we recommend the following sizes and quantities. Lightweight boats can be at the lower end of the scale while heavier boats should be at the upper end and may want to consider moving up a size bracket.  Remember you can never have too many fenders protecting your pride and joy, especially when they are this easy to store. 
Boat Length   # of Fenders per Side
up to 30'        2-3 Small
30' to 40'       3-4 Small, or 2-3 Medium
40' to 50'       3-4 Medium, or 3-4 Large
50' to 60'       4-6 Large
over 60'         6+ Large

How do I position my Hauraki Fenders on my boat?

As a rule of thumb, Hauraki Fenders should be hung vertically whenever possible and when rafting with other boats.  The fenders should be hung horizontally when rafting against poles.  Always position your fenders so they will not be overloaded or damaged should you experience a large set of waves. 

Where can I see Hauraki Fenders?

There are a number of detailed high resolution photos of our products in the galleries at the bottom of the Fenders and Fender Covers pages.
In order to achieve our market leading prices, we do not sell through retail outlets or have a physical store.  If you wish to physically see Hauraki Fenders before you purchase, please get in contact with us so we can make arrangements for you to see our products.

How do I inflate my Hauraki Fenders?

Hauraki Fenders can be inflated using any regular inflatable dinghy hand pump or an electric pump.  If you are using an electric pump be sure you don’t over pressurise the fender.  We recommend using a 12v air bed pump or similar.

What pressure should I pump my Hauraki Fenders up to?

Hauraki fenders should be inflated to a pressure of 1 psi when they are under ’no load’.

Why does the pressure in my fender vary?

The internal pressure of all inflatable products increases when the air temperature inside them increases, and decreases when the temperature decreases.  This is why you will notice that your fenders are harder (more pressure) during the day and softer (less pressure) at night. 
The pressure inside an inflatable fender changes by approximately 0.3 psi per one degree of temperature change.  in other words, a temperature change of 10 degrees will increase the internal pressure of a fender by 0.3 psi.  Be sure to regularly check and adjust the pressure in your fenders as the weather and operating conditions change?

How do I stop my Hauraki Fenders from blowing around in strong winds?

  • Because of their size, large fenders may have a tendency to move around in strong winds.  If this is causing you a problem, put some water inside the fender to weigh it down. 
    Before you inflate the fender, lock the valve open and put a couple of litres of water inside the fender with a hose, unlock the valve then blow it up like normal. The water will sit in the bottom of the fender and stop it from moving around so much.

What is Hauraki Fenders warranty policy?

Hauraki Fenders endeavours to produce goods that exceed your expectations.  Due to the nature and use of fenders, we provide a 1 year warranty against defects and/or workmanship for both fenders and covers.  Any damage sustained to the product through improper use or normal wear and tear shall not be covered under warranty.  It is the customer’s responsibility to return faulty product to Hauraki Fenders for any warranty claim.

How are Hauraki Fenders constructed?

Hauraki Fenders are constructed from heavy duty reinforced 1.2mm thick PVC fabric.  The seams and attachments are heat welded together with doubler tapes in a controlled environment to ensure a high quality and strong join is achieved.  The D-rings on the ends of the fenders are stainless steel.

How long will my Hauraki Fenders last?

Hauraki Fenders are like any other product you own, if you take care of them they will serve you well, and conversely if you treat them like rubbish their life span will be reduced.  With proper care and use the your fenders should give you many years of service. 

Can I purchase Hauraki Fenders anywhere else?

In short – no.  To achieve our market leading prices, we sell direct to the customer. We do not sell through retail outlets and we don't operate a physical store.

How graze and puncture resistant are Hauraki Fenders?

Any fender, no matter what it’s made from, can be grazed or punctured.  We recommend you use Hauraki Fender Covers to increase the graze and puncture resistance of your fenders. 
Due care should be taken when positioning fenders.  Ensure the fenders will not come in contact with any surface or object that could cause damage to the fender (such as vent covers, nails, bolts, rough surfaces etc).

Is it possible to pop a Hauraki Fender?

While it is possible to pop one of our fenders, it is quite difficult.  The easiest way to avoid this is to ensure you have enough fenders of the correct size deployed for the situation, the fenders are inflated to the correct operating pressure, and the load is evenly shared among them.

Can Hauraki Fenders be repaired if punctured?

​If punctured, Hauraki Fenders can be easily repaired using a standard PVC repair kit available from your local chandlery.  If you are having trouble or would prefer not to carry out the repair yourself, we can repair them for you at a small charge, just get in contact with us.

What is the freight cost?

Hauraki Fenders is based in Auckland, New Zealand.  We can ship our products anywhere in the world.  Freight costs vary depending on the size of your order and where its being shipped to.  If you would like an accurate freight quote please don't hesitate to contact us.